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If you experience any issues with your order on GameBoost, follow these steps to get assistance quickly.

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Step by Step Guide:

1

Contact the Seller Directly

Most issues can be resolved through the order chat. Since the seller handles the product or service, they are usually best placed to help.To talk to the seller, go to My Orders and click the order in question: a chat box with the seller will be available on the order page.
2

Open a Dispute

If direct communication doesn’t solve the problem, you can open a dispute directly from your order page by clicking the Report Issue button (located below the order chat with the seller).Disputes bring our team into the conversation to help review the case and help work toward a resolution.For full details on how the dispute process works, what to include, and what to expect, see our guide on how disputes work.
3

Open a Support Ticket

If your issue is unrelated to a specific order, or you need help with something the dispute system doesn’t cover, you can open a support ticket:
  • Go to the Ticket Support section
  • Select “What can we help you with?” and choose the relevant category
  • If it’s order-related, select the order in question to link the ticket
  • Describe the problem in detail and attach any helpful screenshots
The support team will review the ticket and help with the next steps.
Open a support ticket form

Avoid issues in the first place

Many problems can be prevented by following the proper steps after receiving your account. Check our guide on post-purchase account usage to learn how to secure your account, change credentials safely, and stay within warranty terms.

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Need help?

If you need help with submitting a dispute or ticket. Read more on related articles: Order Disputes, Account Credentials not Working, Game Key Order Issues, or open a ticket with our Customer Support.