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If you experience any issues with your order on GameBoost, follow these steps to get assistance quickly.
1

Contact the seller directly

Most problems can be resolved by communicating directly with the seller through the order chat. Since they’re handling the service or item, they usually know best how to help or fix the issue.To talk to the seller, go to My Orders and click the order in question: a chat box with the seller will be available on the order page.
2

Open a dispute

If direct communication doesn’t solve the problem, you can open a dispute directly from your order page by clicking the Report Issue button (located below the order chat with the seller).
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Disputes bring our team into the conversation to help mediate between you and the seller and work toward a resolution.For full details on how the dispute process works, what to include, and what to expect, see our guide on how disputes work.
3

Open a support ticket

If your issue is unrelated to a specific order, or you need help with something the dispute system doesn’t cover - you can open a support ticket:
  • Go to the Ticket Support section
  • Select “What can we help you with?” and choose the relevant category
  • If it’s order-related, select the order in question to link the ticket
  • Describe the problem in detail and attach any helpful screenshots
Our support team will prioritize your ticket and work to resolve the issue as quickly as possible.
Open a support ticket form
💡 Avoid issues in the first place: Many problems can be prevented by following the proper steps after receiving your account. Check our guide on post-purchase account usage to learn how to secure your account, change credentials safely, and stay within warranty terms.
💡 Need help submitting a dispute or ticket? Contact our support team or browse our help center for related articles.