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If you can’t locate the key or activation code for a product you purchased:
  • Make sure you’re logged in to the correct GameBoost account
  • Head to My Orders and open the order in question — your key will be on the order page
Still can’t find it? Open a support ticket — we’re available 24/7 and will help immediately.
If you can’t locate the key or activation code for a product you purchased:
  • Make sure you’re logged in to the correct GameBoost account
  • Head to My Orders and open the order in question — your key will be on the order page
Still can’t find it? Open a support ticket — we’re available 24/7 and will help immediately.
Delivery is instant in the vast majority of cases. If it takes longer than 5 minutes, open a support ticket and we’ll assist right away.
Delivery in vast majority of cases should be instant, but if the delivery of your key takes longer than 5 minutes, please contact us by opening a ticket here, we will assist you immediately!
If you receive an “invalid or duplicated” error when redeeming:
  1. Make sure you’ve entered the code correctly - double-check for typos
  2. Verify the code is being used on the correct platform it’s intended for
If the issue persists, open a support ticket and include the screenshots listed below.
If you receive a “wrong country/region” error:
  1. Make sure you’ve entered the code correctly - double-check for typos
  2. Verify the code is being used on the correct platform it’s intended for
If the issue persists, open a support ticket and include the screenshots listed below.
If you receive an “already used/duplicate” error when redeeming, open a support ticket and include the screenshots listed below.I have another issue or received the wrong gameFor any other issue — or if you received the wrong game after redeeming — open a support ticket with screenshots of the error.
For any key-related issue, please attach screenshots of:
  1. The game key being entered
  2. The error message you received after redeeming
  3. Your account’s Steam Store region (or equivalent for other platforms)
  4. Your other license and product key activations - Steam: Licenses page / EA: Library
    ⚠️ Screenshots must be unedited and include the taskbar with a visible time and date.