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Quick answers to the questions Partners ask most. If you don’t find what you’re looking for here, open a support ticket and our team will help.

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Verification & Getting Started

The timeline varies depending on how quickly documents are submitted and the current volume of applications. Most Partners complete verification within a few business days of submitting their documents. Having all required documents ready before starting will help speed things up.
No. Full verification must be completed, including ID, proof of residency, and a signed contract, before listings can be published or earnings withdrawn.
Partners should check the contact details provided in their application, as the team will reach out via the email or Discord submitted. If more than a few business days have passed, checking the spam folder or reaching out through GameBoost support channels is recommended.
No. Operating multiple accounts requires explicit permission from GameBoost. Unauthorized duplicate accounts may result in suspension.
Yes. Partners must be at least 18 years old to sell on GameBoost.

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Listings

Listings are removed for violations of seller rules. Common reasons include misleading descriptions, incorrect categories, copied descriptions, or flagged keywords. Partners should review the General Seller Rules and Account Seller Rules to make sure their listings are compliant.
Generally no. Original descriptions are required. The only exception is standard smurf account templates, where a shared format is accepted.
A listing’s position in search results depends on several factors, including Partner rank, performance metrics, and listing quality. Read more: Account Offer Ranking
No activity for 7 consecutive days results in all listings being unlisted automatically. No activity for 14 consecutive days results in account suspension. No new offers listed for 7 consecutive days also results in suspension. Partners who know they will be away should set up a seller break to avoid automatic un-listing.
Yes, as long as each listing follows the rules for that specific category. Some categories have additional listing requirements. Partners should read the Account Seller Rules and GTA V Account Listing Rules for examples.

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Orders & Delivery

Delivery must be completed within the guaranteed delivery time set on the listing. If a delay is expected, the buyer should be contacted first and their approval obtained before delivering. Delivering late without approval may entitle the buyer to a full refund.
Partners must reply to any reported issue within 12 hours. Failure to do so may result in staff issuing a refund on the buyer’s behalf. Full resolution is required within 24 hours.
No. All communication must stay within GameBoost’s chat system. Advertising other platforms, shops, or contact methods is a violation and may result in suspension.
Orders complete automatically after 24 hours if the buyer does not respond. No action is required from the Partner. Read more: What to Do If a Buyer Doesn’t Respond
Orders cannot be cancelled independently. If a genuine issue prevents delivery, the Partner should contact the buyer through order chat to agree on a resolution. If needed, a support ticket can be opened.

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Disputes & Issues

Not automatically. A dispute is a formal review process where both sides can provide evidence. Partners have the opportunity to respond, counter the claim, or escalate to platform review. Read more: Seller Order Disputes
Not automatically. A dispute is a formal review process where both sides can provide evidence. Partners have the opportunity to respond, counter the claim, or escalate to platform review. Read more: How to Offer a Replacement
Yes. Disputes, particularly those resolved in the buyer’s favour, can affect metrics and ranking. Delivering accurately and communicating proactively is the best way to avoid them.

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Earnings & Payouts

Earnings are subject to a holding period before they become withdrawable. New Partners have an additional 30-day hold as part of our anti-fraud policy. Read more: Pending Balance
The minimum is €100.
Bank Transfer (including Wise, Payoneer, Revolut) at 4% + €4 fee, Skrill at 5% + €1 fee, and Crypto at 6% + €10 fee. Read more: Withdraw Seller Earnings and Choosing a Payout Method
Your cut depends on Partner rank. Higher-ranked partners pay a lower platform fee. Read more: Partner Ranks & Fees
If a transaction fails due to incorrect info or a rejected payment, a €50 fee is deducted from their wallet. Partners should always double-check their payout details before submitting a withdrawal request.

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Account & Platform

Partners can set up notifications via the GameBoost platform or configure Discord webhooks for real-time alerts. Read more: Receive Order and Message Notifications and Notification Webhook Setup
Yes. GameBoost offers a full API for managing offers, orders, and more. Read more: GameBoost API Documentation
We actively collect Partner feedback to improve the platform. Read more: Feedback and Product Requests