Seller-only: respond to the buyer’s dispute with a counter-proposal and optional evidence.
Evidence URLs are fetched asynchronously from the provided public URLs. Supported types: JPEG, PNG, GIF, WEBP, MP4, MOV, OGG, WEBM, PDF, TXT, CSV. Maximum 5 files, 20MB each.
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
The ID of the order dispute case.
Explanation shared with the buyer as part of the counter response.
1200"Order was delivered as described, see attached screenshots."
Resolution the seller is proposing to the buyer.
other, refund Required when counter_resolution is "other". Free-text note describing the proposed resolution.
500Up to 5 publicly accessible URLs (JPEG, PNG, GIF, WEBP, MP4, MOV, OGG, WEBM, PDF, TXT, CSV) to attach as evidence. Files are fetched server-side and stored on the dispute event.
52048